Refund Policy for Guggi

At Guggi, your satisfaction is our priority. If you are not happy with your purchase, we offer an easy refund process.

Eligibility for Refunds

• Returns are accepted within 30 days of purchase.
• Products must be unused and unopened.
• Items should be in their original packaging.
• A valid receipt or order confirmation is required.

Non-Refundable Items

• Gift cards cannot be refunded.
• Custom-made or personalized items are not eligible unless defective.

Return Process

1. Contact us at support@guggi.store. Initiate a return by emailing us.
2. Wait for approval and follow the return instructions.

Shipping Costs

• Customers are responsible for return shipping costs. This applies unless the item is defective.
• Original shipping fees are non-refundable unless we made an error.

Refund Processing

• Refunds are processed within 5–7 business days. Processing starts after we receive the returned item. We will review it promptly.
• The refund will be sent to your original payment method.
• You will receive an email confirmation once the refund is complete.

Contact Us

For questions, contact us:

• Email: support@guggi.store